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Frequently Asked Questions

1. Do you support migrating to Swaarm (from other platforms)?

Of course! Migrating to Swaarm is easy – we automate your data migration from one platform to another, simplifying the most complex part of the process. This includes all of your offers and advertisers, including tracking links, macros, and postback link macros.

The process is completed at the click of a button, so your data is available on the Swaarm platform as quickly as possible. We also make sure none of your data or revenue is lost throughout the process, continually forwarding postbacks to your previous provider until migration is complete.

Finally, our customer support team is on hand to help you every step of the way. Read more about our migration process here.

2. How flexible are Swaarm subscriptions schemes?

We adapt our packages to your needs – whether you’d like a long-term agreement (6, 12 or 24 months), or would rather start with a pay-as-you-go scheme. Get in touch with us to learn more about our subscription options here.

3. Can I test Swaarm?

Yes – we offer potential clients a four-week free trial on all our products and features, including access to our customer support team. 

4. Does Swaarm support the onboarding process?

Absolutely – our team provides quick turnaround support to help you make the most of the Swaarm platform. We also have an extensive Help Centre that covers our most frequently asked client questions.  

5. Does Swaarm offer global customer support?

As a global company, we already work with many international clients – and operate in most time zones around the world. 

6. Does every customer get their own dashboard and instance?

Yes, of course. You will only ever have access to your own instance and individual dashboard, and Swaarm will never share your data, insights or dashboard with any other client or third party. 

Rest assured that each customer’s instance is unique, and does not affect any other customers’ – this helps us offer the highest tracking stability in the market. 

7. Is there a referral program?

We offer great benefits for anyone referring us to friends and partners – find all the information on our referral program here. 

8. Why choose Swaarm?

Swaarm’s affordable, premium tracking platform simplifies, optimizes and automates your marketing efforts – so you can make data-driven decisions and scale your business with ease. 

Clients choose Swaarm for four main reasons: affordability, reliability of data, flexibility and ease of use. For more reasons on why to choose Swaarm, head over to our product page here, or get in touch with the team to see how it all works in action! 

9. Does Swaarm offer all their services across Mobile Apps, Mobile Content as well as Lead Gen on Web (desktop)?

Yes, of course! Our platform supports all business models.

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